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Student Success Coach

Apply now Job no: 503086
Department: Regl Dean's Office - Hamilton Campus
Location: Hamilton, OH, Middletown, OH
Work type: Salary Staff
Categories: Student Services
Status: Full Time
Temporary: Yes

Job Title:

Student Success Coach

Job Summary:

The Student Success Coach (SSC) (Hamilton and Middletown, OH) will serve as a mentor and coach dedicated to dual credit students, providing direct student contact through academic advising and coaching. Based on the assessed need, the coach will refer students to receive enhanced academic services. The Coach will report to the Director of Dual Credit Programs and will assist with operational support for all dual credit programs. They will collaborate with K-12 partners and university colleagues working with dual credit students.

Duties/Physical Demands:

The Student Success Coach will help dual credit students address individual learning needs to increase achievement and persistence, as well as develop skills, behaviors and habits that contribute to success in college; meet and advise dual credit students at Miami and at offsite locations; answer inquiries from dual credit program students and parents (as appropriate); represent Miami at Information Sessions to promote the dual enrollment programs; act as a referral source for institutional resources to ensure student success; work with the Regional Office of Student Activities and Orientation to develop orientation and program activities for dual credit students; assist with generating reports for ODHE and ODE; collaborate with staff and faculty to promote the planning of new academic pathways; coordinate and develop wrap-around services for each student; assist in identifying and/or selecting eligible students to participate in the program; perform other job‐related duties as assigned.

Minimum Qualifications:

Master’s degree and two years of experience advising, counseling, coaching, teaching or otherwise providing holistic student support in an education institution environment.

Desired Qualifications:

Consideration may be given to applicants who have familiarity with dual credit programs; are familiar with Ohio’s College Credit Plus program and have experience in the development and implementation of special programs or workshops for low-income, first-generation students, and/or other groups of underserved student population; demonstrated ability to understand the needs of student populations historically underserved by higher education (i.e. low-income, first generations, etc.); ability to work a flexible schedule that might include occasional nights; demonstrated ability to learn and communicate detailed policies and procedures; have strong written, verbal, and interpersonal communication skills.

Special Instructions to Applicants:

Applicants must apply online and submit a cover letter and resume. Inquiries may be directed to Kelli Bray at

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Labor Law Posters for Applicants:
Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).
Date to Begin Screening Applicants:

Screening of applications will begin April 26, 2024 and will continue until the position is filled.

Benefits Eligible:



A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

Advertised: Eastern Daylight Time

This Organization Participates in E-Verify.

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