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This entry-level professional registrar position is responsible for monitoring and maintaining database applications and processes about one or more of the following areas of specialization within the office of the University Registrar: Class scheduling, transfer evaluation/articulation, degree clearance, curriculum approval, registration, and academic records.

This position may be approved for remote work on a hybrid basis. Remote work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Communicates policies, timelines, and deadlines with academic departments regarding the business processes of the University Registrar’s office and ensures that deadlines are met, policies are enforced, and processes followed. Addresses non-compliance with policies and procedures. Ensures accuracy of data in Banner and supplemental systems.
Manages and troubleshoots University business systems and provides guidance and training to faculty, department/division administrators, and students on all campuses to facilitate the use of these systems and applications including, but not limited to, Administrative Banner and Banner Self-Service, 25Live, PAVER, Transferology, uAchieve, BI Publisher, CAT/CIM, Change of Program, Change of Grade, and ROR.
Manages and programs for all campuses' basic Banner and integrated software processes and applications related to functions such as semester/term development and scheduling, registration, end-of-term closure, degree clearance and posting, course catalog maintenance, degree audit, and transfer credit articulation and posting.
Resolves complex issues for faculty, staff, department/divisional administrators, and students.
Performs testing of Banner, Workday, and/or other University business systems for upgrades, enhancements, and production issues.
Other duties as assigned.

Senior Coordinator Title Duties and Responsibilities will include all duties listed under the Coordinator title, plus the following:

Trains and directs workflow and assigns tasks to the office of the University Registrar support staff. Has significant input in performance evaluations of support staff. Manages student workers.
Resolves complex and/or escalated issues for faculty, staff, department/divisional administrators, and students.
Performs and coordinates testing of Banner, Workday, and University business systems (noted above) for upgrades, enhancements, and production issues.
Other duties as assigned.

Coordinator minimum qualifications:
Bachelor’s degree (by employment start date) plus one year of experience, or Associate’s degree (by employment start date) plus three years of experience or five years of experience with increasing responsibility.
Must possess strong analytical, problem-solving, and communication skills congruent with collaborative management style.

Senior Coordinator minimum qualifications:
Bachelor’s degree (by employment start date) plus one year of experience in a university office, or Associate’s degree (by employment start date) plus three years of experience in a university office or five years of experience in a university office.
Must possess strong analytical, problem-solving, and communication skills congruent with collaborative management style.

Experience working within a team environment.
Experience with staff training and supervision, and experience in a University Registrar’s Office or academic division, academic department, or academic advising office including functions and practices. (Senior Coordinator only)

Microsoft Office (Excel and Microsoft Word), data analysis, and effective written and oral communication.

Yes