Directs workflow and assigns tasks to the office of the University Registrar support staff.
A Senior Coordinator will have significant input in performance evaluations of support staff.
Communicates policies, timelines, and deadlines with academic departments regarding the business processes of the University Registrar’s office and ensures that deadlines are met.
Addresses non-compliance with deadlines.
Ensures accuracy of data in Banner and supplemental systems.
Manages and troubleshoots University business systems and provides guidance and training to faculty, department/division administrators, and students on all campuses to facilitate use of these systems and applications including, but not limited to, Administrative Banner and Banner Self-Service, 25Live, PAVER, Transferology, uAchieve, BI Publisher, CAT/CIM, Change of Program, Change of Grade, and ROR.
Manages and programs for all campuses basic Banner and integrated software processes and applications related to functions such as semester/term development and scheduling, registration, end of term closure, degree clearance and posting, course catalog maintenance, degree audit, and transfer credit articulation and posting.
Resolves complex or escalated issues for faculty, staff, department/divisional administrators and students. Performs testing of Banner and University business systems (noted above) for upgrades, enhancements, and production issues. A senior coordinator will perform and coordinate this testing.
Other duties as assigned.
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