Student Assistant - Ambassador
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Job no: 501579
Department: Armstrong Student Center
Location: Oxford, OH
Work type: Student
Categories: Office, Clerical, Administrative Support, Custodial, Building Support, Grounds
| Job Title: |
Student Assistant - Ambassador
|
| Salary/Grade: |
$11.30 - $12.30 / hr
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| Hours per week: |
8-12
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| Duration of Appointment: |
Fall/Spring Semester
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| Job Summary: |
Armstrong Student Center Ambassadors provide exemplary customer service to visitors and patrons of Miami’s campus and the Armstrong Student Center. Ambassadors offer the first impression of the Armstrong Student Center and provide centralized information to the campus and Oxford community.
Work assignments are completed under close supervision.
Procedures are well established.
Employees typically follow well-defined policies and procedures.
Minimal training or prior knowledge of work is required.
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| Essential Duties: |
* Run the information desk for the Armstrong Student Center (ASC) by answering the phone and emails
* Respond to questions from alumni, staff, students, and visitors of ASC
* Ability to find answers by using resources provided (internet, maps, guides, etc.)
*Oversee the study room check out process in ASC including room keys, checking people in, and reserving rooms
* Assist other building staff with building operations
* Log all items found and items reported lost in the building
* Knowledge of the resources in the building and around campus to help aid clients in ASC
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| Minimum Qualifications: |
* At least one semester on campus
* Previous customer service experience
* Ability to juggle multiple responsibilities at once
* Excellent communication skills
* Strong problem solving skills
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| EO/AA Statement/Clery Act: |
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223. |
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact ADAFacultyStaff@Miamioh.edu or (513) 529-3560.
Advertised: Eastern Standard Time
This Organization Participates in E-Verify.
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