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Student Success Coach - TRiO Grant

Apply now COVID-19 Vaccination Policy:
Employees must have received at least the first dose of the vaccine before beginning on-campus employment, be fully vaccinated within 30 days of beginning employment and provide proof of vaccination, unless exempted as provided for in Miami University's COVID19 Vaccination Program and Policy. If you need additional information regarding exemptions, please contact or

Job no: 500635
Department: Regl Dean's Office - Hamilton Campus
Location: Hamilton, OH
Work type: Salary Staff
Categories: Advising, Counseling
Status: Full Time
Temporary: Yes

Job Title:

Student Success Coach - TRiO Grant

Job Summary:

The TRiO Student Support Services (SSS) Student Success Coach position is a grant funded, full-time, 11-month position with full benefits. Student Success Coaches report directly to the Project Director of Student Support Services and are directly responsible for the daily execution of the project. The coaches will provide direct student contact through recruiting, advising, assessing, scheduling, evaluating, and providing support services when necessary. Coaches must also maintain current and accurate program files and meet other requirements for compliance with federal regulations and college policies.

Duties/Physical Demands:

The Student Support Services Coach will:

•           Work with TRiO students to develop an Individual Assessment Portfolio (IAP) - assessing non-cognitive skills and outside stress factors that might negatively impact behaviors inside the academy.

•           Help TRiO students create Degree Accomplishment Plans (DAP), creating a roadmap of specific courses to guide students toward earning an Associate Degree on the way to their Bachelor's degree.

•           Have weekly check-ins with TRiO SSS participants during the first semester and every semester thereafter if a student's GPA falls below a 2.0.

•           Help TRiO students with technology and time management along with other good student behaviors.

•           Monitor student progress and have private conversations with students if needed.

•           Act as a referral source for personal counseling to the Counseling Center.  

•           Assist participants with their orientation to general academic life and its requirements.  

•           Develop programming activities and the collaboration with the STEP (Summer Time Enhancement Program).  

•           Assist in identifying and/or selecting eligible students to participate in the program.  

•           Develop and implement activities to promote student persistence and student growth.  

•           Perform other job‐related duties as assigned.

Minimum Qualifications:

Bachelor's degree and two years’ experience advising, counseling, teaching or otherwise providing holistic student support in a collegiate environment. Candidates must be authorized to work in the United States on a fulltime and indefinite basis.

Desired Qualifications:

Consideration may be given to applicants who have participated in an SSS program and who have experience in the development and implementation of special programs or workshops for low-income or first-generation students, students with disabilities, and students with academic need.  Experience with public speaking and/or teaching/training experience. Proficiency in Microsoft Office Suite applications and a basic knowledge of social media. Strong written, verbal, and interpersonal communication skills and the ability to understand the needs of university students who are low income, first generations, and/or have disabilities. Ability to learn and communicate detailed policies and procedures. Ability to work a flexible schedule that might include days, nights, and the occasional weekend.

Special Instructions to Applicants:

Submit a cover letter and resume. Inquiries may be directed to Lois Brown at

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Labor Law Posters for Applicants:
Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).
Date to Begin Screening Applicants:

Screening of applications will begin August 17, 2022 and will continue until the position is filled.

Benefits Eligible:



A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

Advertised: Eastern Daylight Time

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