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User Experience Student Associate

Apply now Job no: 498287
Department: VP of Information Technology Services
Location: Oxford, OH
Work type: Student
Categories: Information Technology

Job Title: User Experience Student Associate
Salary/Grade:

8.95/hr - 9.80/hr

Job Summary:

Work directly with development teams, service level managers, architects or process analysts to formulate and execute user experience assessments and help build the capability to review all major IT services on an annual basis.

Essential Duties:

Assist in the preparation of materials used in service reviews of it services
Lead the complete lifecycle of user experience analysis from scoping to final reports and recommendations.
Document user behaviour using a variety of methods, including interviews, focus groups, eye-tracking equipment
Evaluate, explore, and develop experience-focused design needs and outcomes using tools such as story boards, personas, design thinking, experience maps
Create reports of findings and recommendations
Work closely with a product and process teams to identify and answer important questions.

Minimum Qualifications:

Strong interpersonal and written communication skills
Strong analysis and problem solving skills
Authorized to use Center for Research in Usability Human Subjects Lab (CRUX) equipment

Preferred Qualifications:

Knowledge of theoretical frameworks for user experience, such as culture, human needs, accessibility, and psychology
Experience performing user experience field work
Service management certifications, such as ITIL

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
 
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.

 

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact ADAFacultyStaff@Miamioh.edu or (513) 529-3560.

Advertised: Eastern Standard Time

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