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Computer & Technology Specialist

Apply now Job no: 496568
Department: Farmer School of Business
Location: Oxford, OH
Work type: Salary Staff
Categories: Information Technology
Status: Full Time
Temporary: No

Job Title: Computer & Technology Specialist
Job Summary:

Computer & Technology Specialist to participate in multiple levels of computer application development; including analysis, design, requirements definition, development, testing, implementation, training, and production support. Provides on-site assistance for faculty, students and staff using technology in instruction, research and administration. Provides assistance with installation and maintenance of computer hardware and software systems. Responsible for troubleshooting all computer hardware and software issues. Most tasks are conducted independently and range in level of support specialization.

Duties/Physical Demands:
  • Install, design and configure operation system components to gain the most functionality out of computer systems
  • Provide assistance with computer network interfaces, installation, and maintenance of computer and software systems
  • Troubleshoot various hardware and software problems as they occur
  • Assist faculty, students and staff in using technology in instruction, research and administration
  • Participate in call tracking system using FSB RT system, maintaining ownership of calls that are assigned or self-assigned
  • Maintain computer technology teaching labs within Farmer School of Business
  • Handle classroom technology calls and trouble tickets within FSB
  • Repair necessary hardware support that may fall outside of factory warranty
  • Consult with faculty, staff and researchers to determine appropriate selection of software, hardware, computer platforms and peripherals for their needs
  • Work with researcher to enhance research by implementation of technology to support their research methods
  • Perform administrative tasks as assigned by supervisor
  • Standard work hours apply to the position, but some job responsibilities require a varied schedule
Minimum Qualifications:
  • Bachelor’s degree with coursework in computer science, IT, or related field
  • One year of general computer installation, maintenance and repair experience
  • Knowledge of Windows and Macintosh operating systems
  • This position is available to persons who are currently authorized to work in the United States on a full-time and indefinite basis. (Persons authorized to work on such a basis include US citizens, lawful permanent residents (“green card” holders), asylees, refugees, and temporary residents under IRCA.)
Desired Qualifications:
  • Knowledge of Microsoft Sharepoint, Citrix and Oracle
  • Supervisory experience
  • Web design, multi-media and imaging experience
  • Cloud-based computing
Special Instructions to Applicants:

Submit cover letter and resume. Direct inquiries to Joe Koontz at

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Date to Begin Screening Applicants:

Screening of applications begins March 3, 2020 and continues until the position is filled.

Benefits Eligible:



A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

Advertised: Eastern Standard Time

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