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Community Manager

Apply now Job no: 496459
Department: Residence Life
Location: Oxford, OH
Work type: Salary Staff
Categories: Administration, Student Services
Status: Full Time
Temporary: Yes

Job Title: Community Manager

$3000 monthly

Hours Per Week:


Job Summary:

The Community Manager is a temporary, live-in, benefits eligible, non-renewable staff position for the 2019-2020 academic year, ending on May 22, 2020, that is charged with shaping the community and experiences of residential students by providing services and programs focused on the Office of Residence Life's Pillars of Success. Residential Community is two buildings housing approximately 170 second year residents with 4 Resident Assistants.

Duties/Physical Demands:

Essential Duties:
Community Development
● Cultivate a positive and engaging living environment that foster a sense of belonging and enables students to build positive relationships with one another
● Maintain high visibility and availability, including attending community events, regularly touring the community, and interacting with residents
● Know the residents and provide personal, social, academic, and occupational support and referral
● Utilize institutional data to assess and respond to student needs
● Collaborate with faculty and staff stakeholders to implement programmatic opportunities, some of which may be connected with living learning community themes
● Serve as the financial, programmatic, and leadership adviser to the Community Leadership Team

● Supervise and train 6-10 resident assistants.
● Host weekly staff meetings to communicate upcoming events, discuss community concerns, and facilitate professional development experiences related to Residence Life’s Pillars of Success
● Conduct weekly or bi-weekly one-on-one meetings with staff members
● Ensure staff members are appropriately confronting and documenting behavioral issues and concerns
● Provide regular formal and information feedback regarding job performance
● Ensure that Resident Assistant duty procedures are followed
● Oversee implementation of programs and strategies that enable student achievement of the Pillars of Success

Student Conduct and Crisis Management
● Review all incident reports and police reports (if available) for incidents that take place in the community and/or involve residents living in the community and refer to cases or ongoing situations of concern
● Respond to residents in need, referring to other professionals, when appropriate
● Assist in emergency situations as needed
● Implement Miami University and the Office of Residence Life objectives, policies, rules, and procedures
● Provide programs and other proactive educational interventions to enhance good decision-making by residents

Professional Development & Administration
● Report, track, and follow up on maintenance issues with appropriate building managers, housekeeping staff, and physical facilities employees
● Serve as the primary contact for parents and family members of residents
● Serve on a minimum of two department standing committees
● Administer student check-in, check-out, and room changes; assist with room condition reports and damage billing processes
● Participate in departmental and divisional professional development activities
● Participate in the recruitment, selection, and training of staff members for the Office of Residence Life

Overarching Staff Expectations
● Serve as a role model for all hall staff and residents in personal and professional behaviors
● Practice ethical stewardship of university resources
● Demonstrate a commitment to diversity by promoting and attending campus & community multicultural events, facilitating professional development with RA staff, presenting on diversity, or implementing strategies.
● Demonstrate a consistent willingness to work with individuals from different race, ethnicity, gender, gender identity, gender expression, sexual orientation, socioeconomic status, ability, ideology, religion, and national origin backgrounds
● Create and maintain positive professional relationships within the department and across the university
● Fulfill other general duties assigned by the Office of Residence Life, Division of Student Life and/or Miami University


Minimum Qualifications:

Bachelor's Degree and one year experience in Residence Life at either the professional or student leadership experience (RA, RHA, NRHH, etc.) level.


Desired Qualifications:

Master's Degree in Education or a related field and previous experience in Residence Life.


Knowledge, Skills and Abilities

Must be able to work independently, demonstrate initiative, display strong commitment to student learning, communicate effectively, and work collaboratively with stakeholders inside and outside of the University.


EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Benefits Eligible:



A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

Advertised: Eastern Standard Time

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