Jobs and Careers at Miami

Applicant Login

Job Filters


Work type



Area of Interest
Send me jobs like these

We will email you new jobs that match this search.

Student Success Coach

Apply now COVID-19 Vaccination Policy:
Employees must have received at least the first dose of the vaccine before beginning on-campus employment, be fully vaccinated within 30 days of beginning employment and provide proof of vaccination, unless exempted as provided for in Miami University's COVID19 Vaccination Program and Policy. If you need additional information regarding exemptions, please contact or

Job no: 501127
Department: Regl Student Services - Middletown Campus
Location: Middletown, OH
Work type: Salary Staff
Categories: Other
Status: Full Time
Temporary: No

Job Title:

Student Success Coach


 $45,000 - $50,000

Job Summary:

The Student Success Coach (SSC) is a full-time staff professional position at the Miami Regional Campuses reporting to the Regional Director of Learning Assistance and working closely with other student support offices. The SSC will serve as point-person on several campus wide retention initiatives at Miami Regionals, working closely with students as well as other support staff within the student support services unit. The SSC will combine their diverse experience within student support at institutions of higher education with a strong understanding of student development theory, and a desire to remain up to date on current research and best practices.

Duties/Physical Demands:

The Student Success Coach will:
● Chair a committee of other student services staff to review, revise, and update the first-year experience curriculum (UNV 101) and content on an annual basis per new research and best practices, alignment with main campus curriculum and content, and University and divisional priorities and initiatives.
● Facilitate summer training of first year experience (UNV 101) instructors and host weekly meetings with instructors during semesters.
● Teach 1 section of UNV 101 per academic year.
● Provide oversight of a Peer Navigator program designed to help new college students navigate their on boarding process and first semester of college classes, including recruitment, training, and ongoing support and high-level supervision.
● Serve as the coordinator of Care Team interventions by liaising with all student support offices, assessing the needs of students reported through the Academic Early Alert system and other referral systems, and assigning the appropriate case managers to the student.
● Provide high level academic coaching to at risk students, referring them as necessary to peer or professional tutors and mentors or other sources of academic support.
● In conjunction with the office of academic advising, facilitate an intervention process designed to provide students on probation or academic warning with the tools necessary for academic recovery.
● Assist in the administration of the Student Study Group program through follow-up interactions with and support for students and instructors who are invested in forming study groups for specific courses.
● Professional development and other duties as assigned.

Minimum Qualifications:

Master’s degree with emphasis in higher education or closely related field or Master’s degree with 3 years of higher education student services work experience.

Position is not eligible for H-1B sponsorship.

Desired Qualifications:

Consideration may be given to candidates with working knowledge of email marketing campaign products and best practices. Knowledge of BannerWeb, EAB/Navigate, and/or Canvas. Experience with public speaking, teaching, or training beyond the instruction of a FYE course. Experience with curriculum development and teaching of FYE courses. Experience with supervision or development of student workers. Evidence of experience working with students who may be underprepared for or at risk of not completing a college education. Proficiency in Google/Gmail suite of applications, Microsoft Office Suite of applications and a basic knowledge of social media. Knowledge of and proficiency with college student development theory and ongoing research and the evolution of best practices.

Special Instructions to Applicants:

Submit a cover letter, resume, and a 1-page statement addressing past and/or potential contributions to advancing diversity, equity, and inclusion. Inquiries may be directed to Kelly Cochrane at 

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Labor Law Posters for Applicants:
Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).
Date to Begin Screening Applicants:

Screening of applications will begin December 7, 2022 and continue until the position is filled.

Benefits Eligible:



A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

Advertised: Eastern Standard Time

Back to search results Apply now Refer a friend