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ITSM Data Integration Intern - Student Master 2 Undergrad

Apply now COVID-19 Vaccination Policy:
Employees must have received at least the first dose of the vaccine before beginning on-campus employment, be fully vaccinated within 30 days of beginning employment and provide proof of vaccination, unless exempted as provided for in Miami University's COVID19 Vaccination Program and Policy. If you need additional information regarding exemptions, please contact or

Job no: 499762
Department: Business & Infrastructure Services
Location: Oxford, OH
Work type: Student
Categories: Information Technology, Other

Job Title:

ITSM Data Integration Intern - Student Master 2 Undergrad


11.50/hr - 13.00/hr

Job Summary:

Aid in the development and maintenance of integrations between applications in our IT Service Management ecosystems. This position will engage in web authoring, python, PHP, proprietary tools for using APIs, and create databases. This will include working in a co-located team in IT Services in order to implement a solution using Agile methodologies. These needs may include specialized skills that are not currently available among our current staff or may be to augment expertise in a particular area.
Training in the integration platform and Agile will be provided as needed based on the skill level.
Maintain a professional environment for fellow employees and clients.
Ability to work unsupervised.

Work performed at this level is done independently of supervision.
Requires the highest level of artistic, technical, or scientific expertise.
Provide supervision to student employees at the Student Master 1 Undergrad level.

For Academic and Administrative Assistance settings, the student must:
Perform complex research activities in the scientific field; students engaged in such activity may be responsible for completion of project assigned with no supervision of administrative staff. They may also serve as a group leader in research activities.

For Technical settings, the student must:
Possess advanced computer knowledge and customer support knowledge in advanced client/server programming, relational databases, Novell, C++, TCP/IP, SQL, JAVA, Visual Basic.
Demonstrate evidence of advanced technical and software skills, leadership, skills in mentoring, training, expert management, and business skills.
Maintain professional environment for fellow employees and clients.
Approve supervisory functions, provide expert leadership, and approve schedules.
Ability to work unsupervised.

Essential Duties: • Work individually or as part of a team to research, analyze, design, develop/modify, and test applications.
• Write SQL, python, PHP and procedural programming scripts as assigned.
• Track progress and provide status reports on assigned projects.
• Develop documentation for designs and/or solutions.


Preferred Qualifications:  • Strong analysis and problem solving skills.
• Strong interpersonal and written communication skills.
• Understanding of statistical methods, including statistical process control.
• Experience with coding. Python preferred.
• Experience with statistical analysis using SPSS, SAS or equivalent tools.
• Experience with data visualization toolkits. Tableau Preferred.
• Passion for transforming large amount of data into compelling visual stories to facilitate analysis and decision-making.
• Working knowledge of SQL.
Minimum Qualifications:

A current student with a major or minor in Computer Science, Information Technology, or related.

Special Instructions to Applicants:


EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.


A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

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