Job Number: 502518
Department: Business & Infrastructure Services
Location: Oxford, OH
Under general direction, provide support to clients in their use of technology, including software, hardware, audiovisual, and networking issues.
Function as a support resource and assist other support staff, providing ongoing guidance to the clients and support team.
Troubleshoot and solve technical issues related to the designated environment.
Document resources used, steps taken toward resolution and work to provide excellent service and initiatives.
