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Student Services Technician

Apply now Job no: 496008
Department: University Registrar
Location: Oxford, OH
Work type: Hourly Staff
Categories: Enrollment Services
Status: Full Time
Temporary: No

Job Title: Student Services Technician
Salary/Grade: $15.40/hr / G1
Job Summary:

Performs a variety of moderately complex administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of Admission, Registrar and Student Financial Assistance.

Duties/Physical Demands:

Maintains complete, accurate, and up-to-date files and computer databases on students.
Serves as an informational resource for students and parents; investigates and resolves problems and difficulties regarding admission, registrar and financial assistance. Interprets policies and procedures.
Assist students and parents in various routine and non-routine activities regarding admissions, registrar, and financial assistance.
Performs a variety of intermediate to complex administrative tasks which may include process admission applications, credentials, and decisions; registration, enrollment/degree verification, classroom scheduling and transfer; process student loan applications, monitoring loan progress, and process scholarship application.
Monitors and reviews projects; ensures all necessary changes are made. Gathers and analyzes statistical information regarding admission, registrar and student financial assistance's programs and activities; produces reports.
Performs a variety of administrative tasks including answering phones, typing, coordinating bulk mailings, ordering supplies and copying.

Minimum Qualifications:

Requires twelve months of coursework or training beyond high school and two years of related experience, or an equivalent combination of education and experience

Desired Qualifications:

Knowledge of unit's operations, policies, and procedures
Knowledge of computers and office applications
Knowledge of related state and federal laws, e.g. FERPA
Oral and written communication skills
Ability to work with people with diverse backgrounds
May require supervisory, clerical and/or research skills

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
 
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Benefits Eligible:

Yes

 

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact ADAFacultyStaff@Miamioh.edu or (513) 529-3560.

Advertised: Eastern Daylight Time

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