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Student Services Technician

Apply now Job no: 495475
Department: Regl Enrollment & Admissions - Middletown Campus
Location: Middletown, OH
Work type: Hourly Staff
Categories: Administration, Other, Student Services
Status: Full Time
Temporary: No

Job Title:

Student Services Technician

Salary/Grade:

$14.90 hr/G1

Job Summary:

Performs a variety of moderately complex administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of Admission, Registrar and Student Financial Assistance

 

 

 

Duties/Physical Demands:

Maintains complete, accurate, and up-to-date files and computer databases on students.
Serves as informational resource for students and parents; investigates and resolves problems and difficulties regarding admission, registration and financial assistance. Interprets policies and procedures.
Assist students and parents in various routine and non-routine activities regarding admissions, registration, and financial assistance.
Performs a variety of intermediate to complex administrative tasks which may include process admission applications, credentials, and decisions; registration, course evaluation, classroom scheduling and evaluate transfer coursework; process student loan applications, monitoring loan progress, and process scholarship application.
Monitors and reviews projects; ensures all necessary changes are made. Gathers and analyzes statistical information regarding admission, registrar and student financial assistance's programs and activities; produces reports.
Performs a variety of administrative tasks including answering phones, typing, coordinating bulk mailings, ordering supplies and copying.

 

Minimum Qualifications:

Requires twelve months of coursework or training beyond high school and two years of related experience, or an equivalent combination of education and experience

 

Desired Qualifications:

 

 

Knowledge, Skills and Abilities

Knowledge of unit's operations, policies, and procedures
Knowledge of computers and office applications
Knowledge of related state and federal laws, e.g. FERPA
Oral and written communication skills
Ability to work with people with diverse backgrounds
May require supervisory, clerical and/or research skills

 

Working Conditions/Physical Demands:

Periodic assignments given which entail dealing with modestly unpleasant physical conditions such as near continuous use of computer

Special Instructions to Applicants:

Please provide cover letter,resume and list of three professional references

 

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of sex/gender (including sexual harassment, sexual violence, sexual misconduct, domestic violence, dating violence, or stalking), race, color, religion, national origin (ancestry), disability, age (40 years or older), sexual orientation, gender identity, pregnancy, status as a parent or foster parent, military status, or veteran status in its recruitment, selection, and employment practices. Requests for all reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
 
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2225.
Date to Begin Screening Applicants:

 

 

 

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact ADAFacultyStaff@Miamioh.edu or (513) 529-3560.

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